About the EMS Agency
Alameda County Emergency Medical Services Agency (ALCO EMS) is a District within the Health Care Services Agency. We are recognized by the California Emergency Medical Services Authority as a "Local EMS Agency," or LEMSA. LEMSA's throughout the state are responsible for planning, implementing, evaluating, and regulating local EMS systems. Many of our responsibilities, and the authority needed to carry our oversight role, are derived from Division 2.5 of the California Health and Safety Code and related chapters of Title 22 of the California Code of Regulations.
To learn more about the roles and responsibilities of LEMSAs, we invite you to read the position paper prepared by the Emergency Medical Services Administrators' Association of California (EMSAAC), which can be found here: The Roles and Responsibilities of Local Emergency Medical Services Agencies Within California
The Alameda County EMS System is comprised of many stakeholders including dispatch centers, first responder agencies, ambulance providers, hospitals, and specialty centers for the emergency care of victims of major trauma, stroke, and certain serious heart conditions. The Alameda County EMS Agency coordinates the comprehensive emergency medical services system through its contracted and permitted provider organizations, as well as through the development and implementation of policies and procedures for prehospital care.
The EMS Agency works closely with system stakeholders as it seeks to continually improve patient care and service delivery through evidence-based policy and program development.
ALCO EMS promotes health equity through its Injury Prevention Program as well as its EMS Corps and Health Pathway Partnership programs which help prepare young people in underserved communities for careers in health care.
Helping people live healthy and fulfilling lives through training, preparedness, prevention, and medical response.
MISSION:
Provide training, preparedness, prevention, and medical response that improves health and safety by providing equitable, fair, and inclusive services for all.
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The overall goals of the Alameda County EMS Agency are aligned with the Institute for Health Improvement’s Triple Aim for health care, which are:
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Sustain and improve the quality of clinical care the patient receives
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Stabilize or reduce the cost of EMS services
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Improve patient satisfaction
- Preserving a high level of emergency medical response throughout the County
- Producing a system that is cost-effective while preserving a high level of response and care
- Maintain a system that is County-wide (i.e., current Exclusive Operating Areas "EOAs"), which delivers consistent service throughout all areas and jurisdictions of the County
- Maintaining and supporting the current and future EMS workforce
- Promoting a system that is sustainable for the long term
- Preserving the appropriate regulatory and oversight relationship between the Local EMS Agency (LEMSA) and its contracted and permitted providers.
Finally, the essential elements of Alameda County’s EMS System include:
- Prevention and early recognition
- Bystander action/system access
- Emergency Medical Dispatch of ambulances and First Responders
- Telephone protocols and pre-arrival instructions
- First Responder ALS services
- Transport ambulance services (ALS and BLS)
- Direct (on-line) medical control
- Receiving facility interface
- Indirect (off-line) medical control
- Independent operational, financial, and clinical monitoring and quality improvement by the EMS Agency
EMS Main Office Phone Number: 510-618-2050
For all media related inquiries, please contact: Troy Espera, Public Information Manager, Alameda Health Care Services Agency, troy.espera@acgov.org
| EMS Leadership Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Lauri McFadden | EMS Director | lauri.mcfadden@acgov.org |
| William McClurg | Deputy EMS Director | william.mcclurg@acgov.org |
| Zita Konik, MD, FAEMS | EMS Medical Director | zita.konik@acgov.org |
| Nicole D'Arcy, MD | Deputy EMS Medical Director | nicole.darcy@acgov.org |
| Dr. Jocelyn Freeman-Garrick | Health Pathway Partnership Director | Health Coaches Director | jocelyn.garrick@acgov.org |
| Kat Woolbright | Injury Prevention Program Manager | kathryn.woolbright@acgov.org |
| Adele Pagán | IS Manager | adele.pagan@acgov.org |
| Jim Morrissey | Supervising EMS Coordinator | MHOAC | Disaster | Terrorism | jim.morrissey@acgov.org |
| EMS Coordinator Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Naila Francies | Clinical Quality Improvement | Data | EHR | naila.francies@acgov.org |
| Cynthia Frankel | EMS for Children | EMS System Plan | Automated External Defibrillators | Reddinet | Disaster Preparedness Program |
cynthia.frankel@acgov.org |
| Kreig Harmon | Clinical Quality Improvement | Paramedic Accreditation | Field Treatment Guidelines | Equipment & Supplies | kreig.harmon@acgov.org |
| Michael Jacobs | Specialty Systems of Care - Cardiac | Stroke | Trauma | michael.jacobs@acgov.org |
| Elsie Kusel | Continuing Education | Preceptor & Training Programs | Community Paramedicine |Specialty Programs |
elsie.kusel@acgov.org |
| Ryan Preston | CA OES Region II Regional Disaster Medical Health Specialist (RDMHS) | ryan.preston@acgov.org |
| Scott Salter | EMT Certification | Professional Standards | scott.salter@acgov.org |
| Leslie Simmons | BLS Ambulance Ordinance/Permitting | Receiving Facility Liaison | leslie.simmons@acgov.org |
| Carolina Snypes |
Special Projects | Procurement Management | BLS Clinical Quality Improvement |
carolinae.snypes@acgov.org |
| Andrew Sulyma |
Dispatch Liaison | Fire Department Liaison | |
andrew.sulyma@acgov.org |
| Gerald Takahashi | Educational Programs | gerald.takahashi@acgov.org |
| Yolanda Takahashi | Community Assessment and Transport Team (CATT) Project Manager | 911 EOA Transport Provider Liaison | Unusual Occurences | Compliance |
yolanda.takahashi@acgov.org |
| Health Pathway Partnership (HPP) Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Sequoia Hall | Health Pathway Partnership, Program Manager | sequoia.hall@acgov.org |
| Health Coach Program Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| EMS Corps Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Michael Gibson | EMS Corps Program Director | michael.gibson@acgov.org |
| Lucrecia Bobo | Career Job Placement Coordinator | lucrecia.bobo@acgov.org |
| Deyante Newson | EMS Corps Academic Case Manager | deyante.newson@acgov.org |
| Injury Prevention Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Laura Fultz | Injury Prevention Program Specialist | laura.fultz@acgov.org |
| Ysela Jimenez | Community Health Outreach | ysela.jimenez@acgov.org |
| Carol Powers | Senior Injury Prevention Program (SIPP) Coordinator | carol.powers@acgov.org |
| Information Services Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Leo Derevin | Data Analysis | Database Administrator | Reporting | leo.derevin@acgov.org |
| Wilman Woo | Webmaster | IS Support | wilman.woo@acgov.org |
| Administrative Services Team: | ||
| NAME | POSITION | EMAIL ADDRESS |
| Erica Campos | Administrative Specialist II | erica.campos@acgov.org |
| Michelle Barrientos | EMS Secretary | michelle.barrientos@acgov.org |
| Elise Harris | Specialist Clerk I | elise.harris@acgov.org |
| Sonya Lee | Specialist Clerk I | sonya.lee@acgov.org |
| Maria Ramos | Specialist Clerk I | maria.ramos@acgov.org |
| Shante Williams | Specialist Clerk I | Shante.Williams2@acgov.org |
Facebook: facebook.com/alcoems/
Instagram: instagram.com/alcoems/
Twitter: twitter.com/alcoems
Published Articles:
- June 20, 2019- One EMS System Develops a Rational 911 Response - Journal of Emergency Medical Services
- March 14, 2019- A Push for Push Dose Epinephrine - Journal of Emergency Medical Services
- February 27, 2019- Alameda County EMS Improves Cardiac Arrest Survival - Journal of Emergency Medical Services
- December 2, 2017- Progressive Systemwide Collaboration - Journal of Emergency Medical Services
- September 25, 2015- Alameda County EMS Corps Helping Inner City Youth - Journal of Emergency Medical Services
OFFICE ADDRESS:
Please note:
Some mapping programs and GPS devices will route you to a location other than our offices. Our office is located near the Northeast corner of the intersection of Davis St and San Leandro Blvd, inside of Creekside Plaza.
HOURS:
