EMT certification applicants: Please read the message in the "News" tab below about recent changes to the application process.

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Alameda County Emergency Medical Services Agency

The Alameda County Emergency Medical Services Agency (ALCO EMS) is the Agency that plans, implements, and oversees all Emergency Medical Services (EMS) activities conducted in Alameda County.

COVID-19 (Coronavirus)
All relevant information and resources related to COVID-19 can be found on our:

12/06/2023 - 2024 field protocols
The PDF version of the 2024 ALCO EMS  2024 is now available for viewing and download by clicking here: 2024 ALCO EMS Field Manual (PDF Version) Printed copies of the book will be available soon and we will update this page when they do become available. Updates to the ALCO EMS Mobile App are in progess as well. 

03/30/2023 - Changes to the application processes for EMT applicants
The Alameda County EMS Agency has moved to an online application platform to manage applications for initial EMT certification and EMT recertification. As of April 1, 2023, we will no longer be accepting paper applications for any EMT certifications.

To learn more, go to the Certification & Accreditation page of our website and click on either the "Initial EMT Certification" or the "EMT Recertification" tabs to learn more about the requirements of the application appropriate for you, how to log in to the platform, and how to submit your application and related materials.

02/24/2023 - Alameda County EMS Awards Program
We are happy to announce that we have started a new program to recognize the individuals that have made an extraordinary contribution to our EMS system. To nominate someone, simply fill out this linked form: Alameda County EMS Award Nomination form. Submissions are due by April 2, 2023 and awards will be issued during EMS Week 2023. 

EMS System Redesign Meetings
In September 2019, we began meeting with all of our EMS system stakeholders to start the process of redesigning Alameda County's EMS system. You can find the schedule for these meetings and related information and on our EMS System Redesign Page

04/28/2022 - Alameda County Trauma System Recommendations
At the Alameda Board of Supervisors on 04/26/2022,  Bishop+Associates in partnership with our Agency presented their evaluation of the current trauma system and the recommendations for the future. You may view that presentation here: Alameda County Trauma System Recommendations

01/27/2022 - 2022 ALCO EMS Field Manual 
The 2022 ALCO EMS Field Manual is now available through your provider agency or to purchase. If you would like to obtain a copy of the 2022 Alameda County EMS Field Manual, you will need to make a payment of $15.00 per field manual that you are requesting through our online payment system found here: Alameda County EMS Payment Platform.  Once you have submitted a payment, please contact Specialist Clerk Sonya Lee via phone at: 510-618-2034 or email at: sonya.lee@acgov.org to schedule a day and time to pick up your field manual.

01/06/2020- EMS System Plans Approval
The California EMS Authority (EMSA) recently approved our Agency's 2018-2019 System Plan and the STEMI, Stroke, Quality Improvement, and Trauma System Status reports. You can view any of these approved plans by visiting our Documents Page and scrolling down to the "Plans" section 

911 Transport Provider Compliance Reports
Response time compliance reports for the contracted 911 EOA transport provider (Falck) are now available. You can view these reports by following the links below

September 2023 | Archived Reports

Ambulance Patient Offload Time (APOT) Reports
APOT reports have been updated and are now available for viewing:

 October 2023Archived Reports