*** Please be advised that the Alameda County EMS Agency office is closed to the public due to the COVID-19 pandemic until further notice. Please submit any certification, recertification or accreditation paperwork by mail or via the dropbox located in the 2nd floor lobby of our office. Thank you! ***

Information and Resources related to COVID-19 can now be found on our: COVID-19 Webpage

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Alameda County Emergency Medical Services Agency

The Alameda County Emergency Medical Services Agency (ALCO EMS) is the Agency that plans, implements, and oversees all Emergency Medical Services (EMS) activities conducted in Alameda County.

COVID-19 (Coronavirus)
In order to gather all relevant information and resources into a single location, we have have created a separate page for topics related to COVID-19. Click: ALCO EMS COVID-19 Page to learn more.

EMS System Redesign Meetings
In September 2019, we began meeting with all of our EMS system stakeholders to start the process of redesigning Alameda County's EMS system. You can find the schedule for these meetings and related information and on our EMS System Redesign Page

04/28/2022 - Alameda County Trauma System Recommendations
At the Alameda Board of Supervisors on 04/26/2022,  Bishop+Associates in partnership with our Agency presented their evaluation of the current trauma system and the recommendations for the future. You may view that presentation here: Alameda County Trauma System Recommendations

01/27/2022 - 2022 ALCO EMS Field Manual 
The 2022 ALCO EMS Field Manual is now available through your provider agency or to purchase. If you would like to obtain a copy of the 2022 Alameda County EMS Field Manual, you will need to make a payment of $15.00 per field manual that you are requesting through our online payment system found here: Alameda County EMS Payment Platform.  Once you have submitted a payment, please contact Specialist Clerk Sonya Lee via phone at: 510-618-2034 or email at: sonya.lee@acgov.org to schedule a day and time to pick up your field manual.

01/06/2020- EMS System Plans Approval
The California EMS Authority (EMSA) recently approved our Agency's 2018-2019 System Plan and the STEMI, Stroke, Quality Improvement, and Trauma System Status reports. You can view any of these approved plans by visiting our Documents Page and scrolling down to the "Plans" section 

911 Transport Provider Compliance Reports
Response time compliance reports for the contracted 911 EOA transport provider (Falck) are now available. You can view these reports by following the links below: 

August 2022 (Preliminary)  Archived Reports 

Ambulance Patient Offload Time (APOT) Reports
APOT reports have been updated and are now available for viewing:

August 2022 | Archived Reports